Technical support
Welcome to the Ultramagic on line technical support area. The aim of this area is to keep you up to date with all the latest technical documents and parts information. The documents listed below are available for you to download and read and print using Acrobat Reader.
The Flight and Maintenance manuals and supplements shown here are the very latest approved by EASA. These may differ from the manuals that you currently have and to those currently approved in your own country. Please contact your Ultramagic dealer or support@ultramagic.com for confirmation on use of manuals.
The Illustrated Parts Platform (IPP) can be accessed through this link: https://shop.ultramagic.com/en. Our aim is to keep you in the air so as to enjoy your Ultramagic balloon as much as possible.
Should you have any technical queries then contact your Ultramagic dealer. Where this is not possible then contact support@ultramagic.com.
Downloads
- Flight Manual
- Flight Manual revision 28 – 11/01/2024
- Flight Manual (Changed Pages Only) revision 28 – 11/01/2024
- Supplement 2 – Night Flying iss. 3 (21/01/2015)
- Supplement 5 – MK-21 Electric Burner iss. 3 (21/12/2015)
- Supplement 7 – Special Shape F-25 “Futbol” iss. 3 (25/04/2019)
- Supplement 8 – Special Shape F-26 “Heart” & F-39 “Heart XL” iss. 6 (17/12/2020)
- Supplement 9 – Solo / Duo iss. 6 (30/11/2016)
- Supplement 10 – Disable Pax Basket iss. 5 (04/06/2015)
- Supplement 11 – Dropping Parachutists iss. 2 (23/07/2008)
- Supplement 14 – MK-21 Cruise Control Valve iss. 2 (23/07/2008)
- Supplement 15 – MK-21 Butane Fuel Configuration iss. 3 (23/07/2008)
- Supplement 17 – Powerplus Mini/Sport Burner iss. 5 (31/10/2019)
- Supplement 18 – Powerplus Maxi Burner iss. 3 (23/07/2008)
- Supplement 19 – Other Manufacturers Equipment iss. 27 (25/07/2024)
- Supplement 21 – MK-21 Burner Vapour Pilot Light iss. 2 (23/07/2008)
- Supplement 22 – Old Special Shapes iss. 5 (12/02/2019)
- Supplement 23 – Special Shape F-29 “Movistar” iss. 2 (27/01/2009)
- Supplement 25 – US Certified Special Shapes iss. 1 (23/07/2008)
- Supplement 26 – Special Shape F-30 “Egg” iss. 2 (08/09/2009)
- Supplement 27 – Special Shape F-31 “Mazorca Dekalb” iss. 1 (08/09/2009)
- Supplement 28 – Special Shape F-32 “Licor Beirão” iss. 1 (08/09/2009)
- Supplement 34 – Envelope N-500 & Basket C-14 [SUPERSEDED – Embodied in Flight Manual Rev.27]
- Supplement 36 – Special Shape F-33 “Pharox” iss. 1 (08/09/2009)
- Supplement 37 – “FuelTek” Fuel Control System iss. 1 (19/07/2011)
- Supplement 38 – “Tekno” Envelopes iss. 5 (20/05/2013)
- Supplement 39 – “Tekno” Baskets iss. 12 (15/12/2023)
- Supplement 42 – Special Shape F-34 “Metten” iss. 1 (20/01/2012)
- Supplement 46 – B-Series Envelopes iss. 3 (08/10/2020)
- Supplement 48 – CV “Vista” Baskets iss. 2 (07/06/2023)
- Supplement 49 – Envelope Display Add-ons iss. 1 (21/01/2015)
- Supplement 50 – MK-32 Burner Series iss. 4 (23/07/2024)
- Supplement 51 – MK-32 Burner Series with Oxygen Assisted Pilot Light iss. 2 (18/12/2015)
- Supplement 52 – G-Series Envelopes[SUPERSEDED – Embodied in Flight Manual Rev.27]
- Supplement 54 – External Fuel Cylindersiss. 1 (04/09/2017)
- Supplement 56 – N-450 Envelopes[SUPERSEDED – Embodied in Flight Manual Rev.27]
- Supplement 59 – W-2.8 Small Vapour Cylindersiss. 1 (06/03/2020)
- Supplement 80 – N-390 and N-415 Envelopesiss. 1 (25/07/2024)
- Supplements on demand:
· No. 35 – MK-21 Burner Crossflow Option – Iss.1
· No. 43 – Special Shape F-35 – Iss.1
· No. 47 – Gourmet Kit – Iss.1
· No. 53 – Special Shape F-36 – Iss.1
· No. 55 – Special Shape F-37 – Iss.1
· No. 57 – Special Shape F-38 – Iss.1
· No. 58 – Stowable Seats – Iss.1
· No. 60 – Special Shape F-40 – Iss.1
· No. 62 – MZ ‘Racer’ Envelope [SUPERSEDED]
· No. 65 – Special Shape F-41 – Iss.1
· No. 72 – N-370 Envelope [SUPERSEDED]
· No. 73 – Green Turning Vent Rope [SUPERSEDED]
· No. 74 – Special Shape F-43 – Iss.1
· No. 75 – Table set for partition wall – Iss.1
· No. 77 – Special Shape F-44 – Iss.1
· No. 78 – Special Shape F-45 – Iss.1
· No. 79 – Special Shape F-47 – Iss.1
- Flight Manual (USA version)
- Flight Manual (US Version) iss. 17 – 08/Oct/2024
- US Supplement 1 – Tethered Flying iss. 2
- US Supplement 2 – Night Flying iss. 2
- US Supplement 4 – Kubicek “Bottom Ends” iss. 8
- US Supplement 5 – MK-21 Electric Burner iss. 2
- US Supplement 11 – Dropping Parachutists iss. 2
- US Supplement 13 – Raven / Aerostar “Bottom ends” iss. 4
- US Supplement 14 – MK-21 Cruise Control Option iss. 2
- US Supplement 15 – MK-21 Butane Fuel Configuration iss. 3
- US Supplement 16 – MK-21 Centre Gimbal Block iss. 2
- US Supplement 17 – Powerplus Mini/Sport Burner iss. 3
- US Supplement 18 – Powerplus Maxi Burner iss. 3
- US Supplement 20 – Units Conversion Charts iss. 2
- US Supplement 21 – MK-21 Vapour Pilot Valve Option iss. 2
- US Supplement 25 – US Certified Special Shapes iss. 1
- US Supplement 29 – Cameron “Bottom ends” iss. 5
- US Supplement 30 – Thunder & Colt “Bottom ends” iss. 4
- US Supplement 31 – Lindstrand “Bottom ends” iss. 5
- US Supplement 33 – Sky “Bottom ends” iss. 3
- US Supplement 34 – N-500 Envelope and C-14 Basketiss. 1
- US Supplement 38 – ‘Tekno’ Envelopesiss. 2
- US Supplement 39 – ‘Tekno’ Baskets iss. 7
- US Supplement 48 – ‘CV’ Basketsiss. 2
- US Supplement 50 – MK-32 Burner iss. 3
- US Supplement 51 – MK-32 Burner with Oxygen-assisted Pilot Light iss. 2
- Supplements on demand:
· No. 43 – Special Shape F-35 – Iss.1
- Maintenance Manual
- Maintenance Manualiss. 18 – 22/03/2019
- Supplement 1 – Electric Blast Valve MK-21 Burneriss. 2
- Supplement 2 – MK-10 Burner iss. 2
- Supplement 3 – Quick links for flying iss. 2
- Supplement 4 – Solo / Duo Balloons iss. 5
- Supplement 5 – Disabled Pax Basket iss. 3
- Supplement 6 – MK-21 with Cruise Control Valve iss. 2
- Supplement 7 – MK-21 Butane iss. 2
- Supplement 8 – Center Gimbal Block Assemblyiss. 3
- Supplement 9 – Fast Flat Connectors iss. 2
- Supplement 10 – Conversion Charts iss. 3
- Supplement 11 – Powerplus Mini/Sport Single Burner iss. 4
- Supplement 12 – Powerplus Mini/Sport Double Burner iss. 3
- Supplement 13 – Powerplus Maxi Burner iss. 2
- Supplement 14 – MK-21 Burner Vapour Pilot Lightiss. 2
- Supplement 15 – MK-21 Regulator Fuel Filteringiss. 2
- Supplement 17- “Tekno” Envelopes iss. 5
- Supplement 18 – “Tekno” Baskets iss. 4
- Supplement 19 – “FuelTek” Fuel Control Systemiss. 1
- Supplement 21 – F-35 “R4TS” Special Shapeiss. 1
- Supplement 22 – CV “Vista” Basketsiss. 4
- Supplement 23 – MK-32 Burnersiss. 4
- Supplement 29 – W-2.8 Small Vapour Cylindersiss. 1
- Supplement 30 – Parachute Line Gearing Downiss. 1
- Supplements on demand:
· No. 16 – MK-21 Crossflow – Iss.1
· No. 24 – Special Shape F-36 – Iss.1
· No. 25 – Special Shape F-37 – Iss.1
· No. 26 – Special Shape F-38 – Iss.1
· No. 27 – Basket with transparent floor – Iss.2
· No. 28 – Special Shape F-39 – Iss.1
· No. 31 – Special Shape F-40 – Iss.1
· No. 32 – Special Shape F-41 – Iss.1
· No. 36 – Green RH Rotation Vent Rope – Iss.1
· No. 37 – Special Shape F-43 – Iss.1
· No. 39 – Special Shape F-44 – Iss.1
· No. 40 – Special Shape F-45 – Iss.1
· No. 42 – Special Shape F-47 – Iss.1
- Service Bulletins
- SB 01/99 – Fisher Liquid valve connector [EMBODIED]
- SB 01/99 – Instructions
- SB 01/03 – Inspection of Load Tape Loops for Flying wires [COMPLETED]
- SB 01/03 – Instructions
- SB 01/10 – Inspection of lower frame of partitioned baskets [EMBODIED]
- SB 01/11 – Inspection of Burner Frame after road transportation [EMBODIED]
- SB 01/13 – Inspection of Triple/Quad Burner Frame with Center Gimbal Block
- SB 01/15 – Fuel Cylinder Plate ID installation
- SB 01/17 – Vincke Liquid Fuel Hoses
- SB 01/17 Iss.2 – Vincke Liquid Fuel Hoses
- SB 01/17 – Vincke Liquid Fuel Hoses – Annex 3 – German Translation
- SB 01/17 – Vincke Liquid Fuel Hoses – Annex 3 – Spanish Translation
- SB 01/17 – Vincke Liquid Fuel Hoses – Annex 3 – French Translation
- SB 02/17 – Tekno Basket FM Supplement Update
- SB 01/24 – Occupant’s Restraint Harness